Email Management
Key Features
01.
Integration
Boost your support strategy by integrating with a range of applications, integrate with mail box using industry-standard protocols such as SMTP, POP3, SPOP3 and IMAP .
...02.
Ticketing
Convert queries from multiple channels into a ticket to track and resolve issues faster.
03.
Workflows
Automate process workflow by integrating mail box and let your support go on auto pilot while users can focus on meaningful conversation.
...04.
Case Management
Manage response, follow up, closure or reopen of inquiries for payments, accounts, products and services through a single system.
...
01
NLP
Case assignment Language Models
02
Machine Learning
Auto-Response & Auto-Suggest capabilities
03
Robust
Integration with multiple mailbox across multiple channels
Proven results in weeks, not years
Get insights into iMarkServ capabilities, enterprise ML, AI best practices, and highest-value use cases.
Deep-dive into iMarkServ Product capabilities, its model-driven architecture, and test it against your company's sample data set.
Identify a high-impact business problem and onboard with the iMarkServ team to rapidly build an AI application that solves it.
Scale and deploy a tested iMarkServ application into production. Incorporate user feedback and optimize algorithms to drive maximum economic value.
Product
Enterprise Software for Financial Services
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